Medical Underwriting & Operations Lead | Leading Insurance Provider

£85,000 p.a

London or Bournemouth (Hybrid)

Full Time Permanent

Do you have proven experience in medical or life insurance underwriting and a passion for driving continuous improvement?

Compass Associates are currently partnering with a leading UK health and life insurance provider, recognised for its award-winning products in both health and life insurance. With a strong focus on innovation, digital transformation, and delivering exceptional customer outcomes, the business is currently seeking a Medical Underwriting & Operations Lead to join its Clinical Leadership team.

In this key leadership role, you will be responsible for driving service excellence across underwriting and operational functions, shaping digitisation initiatives, and enhancing broker and client experience.

Responsibilities

• Lead underwriting and servicing operations, collaborating with internal teams and external partners.
• Provide technical guidance, mentorship, and foster a high-performance culture.
• Drive continuous improvement across underwriting and operational processes.
• Oversee strategic projects including digitisation, automation, and innovation initiatives.
• Ensure compliance across end-to-end underwriting processes.
• Monitor KPIs and SLAs, delivering improvements where required.
• Enhance management reporting and data analysis to highlight opportunitiesBuild strong relationships with brokers, partners, and internal stakeholders.
• Act as a subject matter expert in medical underwriting and regulatory requirements.

Requirements

• Previous underwriting experience in medical or life insurance (minimum 2 years preferred).
• Strong knowledge of underwriting processes, risk assessment, and regulatory frameworks.
• Excellent leadership and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Strategic thinker with proven ability to deliver innovation and continuous improvement.
• Comfortable with various medical concepts and terminology.

If you would like to be considered for this exciting opportunity, please contact Simon Codling directly on 0161 241 7686. Alternatively email an updated CV to scodling@compassltd.co.uk

Recommendations:

Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers for each successful recommendation