Medical Underwriting and Operations Lead

Vitality Bournemouth, England, United Kingdom

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Medical Underwriting and Operations Lead

Vitality Bournemouth, England, United Kingdom

1 day ago Be among the first 25 applicants

Join to apply for the Medical Underwriting and Operations Lead role at Vitality

Team - Clinical Leadership team

Working Pattern - Hybrid - 2 days per week in either the Vitality Bournemouth or London offices. Full time hours.

We are happy to discuss flexible working!

Top 3 skills needed for this role:

• Previously demonstrated underwriting experience in medical insurance or life (preferable a minimum of 2 years) although we will consider strong candidates with transferable experience too
• Strong understanding of underwriting processes, risk assessment, and regulatory requirements
• Strong analytical and problem-solving abilities
  
  

• Lead underwriting and servicing operations, collaborating with internal teams and external partners
• Foster a high-performance culture and provide mentorship and technical guidance
  
  

• Drive continuous improvement across underwriting and operational processes
• Advance strategic projects, including digitisation and automation
• Stay current with industry trends and regulatory changes
  
  

• Manage end-to-end underwriting processes and ensure compliance
• Monitor KPIs/SLAs and implement improvements
• Enhance management reporting and data analysis to connect opportunities
  
  

• Build strong relationships with brokers and partners
• Act as a key liaison across business units
• Communicate progress and insights to senior leadership.
• Serve as a subject matter expert in medical underwriting.
  
  

• Excellent leadership, communication, and interpersonal skills
• Ability to think strategically and drive innovation
• Excellent communication, coaching and feedback skills
• Strong advanced Excel and data analysis skills
• Excellent planning and organisational skills
• Experienced in delivering projects and continuous improvement
• A strong degree of comfort with medical concepts and terminology
  
  

• Bonus Schemes - A bonus that regularly rewards you for your performance
• A pension of up to 12%- We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance - With its own set of rewards and benefits
• Life Assurance - Four times annual salary
  
  

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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