B2B Technical Customer Service - Medical Equipment

18 Days Old

Job Description

Office based role daily in Northampton

Salary - £26,000


Unfortunately we can't progress your application if you will need visa sponsorship in the future. All customer service related backgrounds will be considered.


PRODUCTS: Renal Replacement Solutions - Medical Capital Equipment + Consumables

  • Market leading, international organisation with great culture
  • Close knit team of 4 supporting clients and patients in renal care
  • Premium quality products with tangible patient and clinician benefits


THE JOB: First point of contact for all customers - B2B and B2C

  • Liaising with nurses, medical engineers and estates managers in hospitals
  • Around 80% of your time will be email based
  • Coordinating medical equipment deliveries and replenishment
  • Queries, quotations price requests, parts and maintenance
  • Faults and usage issues
  • Excel usage daily, pivot tables etc


THE COMPANY: A truly global manufacturer who excel across a range of medical disciplines! This division of the company specialises in kidney care, a portfolio of Continuous Renal Replacement Therapy (CRRT) equipment, consumables and support services.


THE CULTURE: Very much an ethical organisation who have improving patient outcomes at the heart of everything they do!

Location:
Northampton
Category:
Business

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