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Senior Account Manager - GenZ/Youth & Culture Marketing, london

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Client:

Urban Digital Recruitment Ltd

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Leading GenZ Marketing Agency

Hybrid: London - 3 days a week in the office

Are you passionate about youth culture, marketing, and creating work that actually means something to the next generation? This is your chance to join a fast-growing, culture-first agency shaping how brands connect with young audiences via live events/experiential activations and social campaigns (Instagram & TikTok).

Headquartered in the UK, but with teams in both Europe and North America, they partner with global culture-led companies - inc. Tinder, Jagermeister, Samsung, Canon & Deliveroo - to build campaigns that drive relevance and long-term impact.

This multidisciplinary marketing agency work at the intersection of youth and culture. From immersive live experiences to social-first content and large-scale sampling campaigns, they create authentic, insight-driven campaigns that actually resonate — on campus, online, and in real life.

With a global insight network of over 10,000 young individuals, this agency are always in touch with an ever-evolving youth landscape.

About the Role:

We’re looking for an experienced Senior Account Manager to help lead the charge across UK and international accounts. You’ll be working within a talented Client Services team, driving campaign execution, account growth, and client satisfaction for some of the biggest culture-led brands in the world.

This is a hands-on, commercially focused role, combining client services with team management, budget oversight, and pitch development. You’ll be the key connector between clients and creative execution — ensuring campaigns deliver impact, relevance, and results.

You will be expected to manage a team of up to 3 and bridge the gap between client and agency, ensuring campaigns are planned and delivered to a high specification and ensuring account growth and supporting increased revenue into the agency.

You will report directly to the Account Director and will be a key component in driving the agency forward via excellent account management and client development skills, ensuring every project is planned and delivered to a high specification. You will also work closely with your Account Director in client pitches and presentations, spotting areas of account growth.

What You'll Do:

• Lead and deliver integrated marketing campaigns with a focus on youth and student audiences (ages 18-30)
• Manage a team of up to 3, supporting their growth and performance, 121's etc
• Act as day-to-day contact for client relationships and campaign delivery
• Identify opportunities for account growth and contribute to new business development
• Own campaign budgets and financial reporting to ensure profitability
• Collaborate cross-functionally with creative, strategy, and production teams
• Be involved in campaign fieldwork, sometimes requiring UK/EU travel
• Support social and live event activations

What We’re Looking For:

• 4+ years’ experience in an agency client services role (ideally within experiential, events, or a social agency)
• Confident team leader with experience developing talent
• Strong communicator, organised, and detail-obsessed
• Deep understanding of youth culture, social media trends, and what drives Gen Z
• Comfortable juggling multiple clients and deadlines in a fast-paced environment
• Big on ideas, collaboration, and creative problem-solving
• Exceptional attention to detail across decks, reports, and budgets
• Strong relationship-building skills (with clients, partners, and internal teams)
• Positivity and energy that uplifts your team and fuels culture
• A pulse on what’s trending, what’s coming next, and what makes young people tick

With annual Summer & Christmas parties, team building & agency activities, this agency really lives and breathe the energy and vibrancy of the marketplace they target. Having grown substantially over the past 3 years, this agency are having to expand to keep up with client demand! If you are interested to hear more, please apply!