At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function: Medical Affairs Group

Job Sub Function: Medical Affairs

Job Category: Scientific/Technology

All Job Posting Locations: Brussels, Brussels-Capital Region, Belgium, CZ005 Walterovo Namesti, DK005 Copenhagen, Dublin, Ireland, FI001 Espoo, FR015 Rungis, GB019 Bessemer, GB025 ACT London, UK, IE006 Airton, IE009 Janssen Cilag Ltd, IT002 Milano, IT004 Pratica di Mare Pomezia, Limerick, Ireland, London, United Kingdom, Milano, Italy, NL017 Roden, NO001 Oslo, Paris, Île-de-France, France, Pomezia, Roma, Italy, SE007 Stockholm

Job Description:

This position, as part of Medical Affairs team, supports Intraocular Lenses (IOLs) proctoring and Medical Information requests (MIR), to ensure consistent and optimal clinical outcomes. Provides outcomes and sub-optimal results analysis to optimize the use of J&J products, including clinic workflow, patient pre-management, pre & post-operative checks, and all related factors influencing patients’ outcomes.

• IOLs case analysis and calculation, focusing on PCIOLs, included in approved J&J Training programs and following IOL Calculation processes.
• Manage MIR, providing clinical responses and HCP guidance according to J&J VISION policies, messaging, and processes in a timely manner.
• Generate MIR statistics reports, including queries and complaints, to supervise product clinical performance in collaboration with Product Safety, Marketing, R&D, and Commercial teams.
• Assist HCPs with post-operative outcomes analysis, providing optimization and problem-solving support at sites with sub-optimal results.
• Provide clinical expert support to external and internal J&J customers, focusing on NPIs (New Product Introduction).
• Support Demos and Clinical Studies as required.

Qualifications and Requirements:

Minimum education required:

• Degree in Optometry or similar in Ophthalmology
• Min. 5 years of clinical and surgical ophthalmic background

Minimum experience required:

• 2-4 years in clinical environments, e.g., ophthalmic surgical centers or hospitals, with experience managing Cataract patients.
• IOLs subject matter expertise, analytical mindset, detailed product knowledge, and clinical experience.
• Good presentation and communication skills for decision-makers.
• Excellent problem-solving and analytics skills, service-oriented.
• Ability to work independently with minimal supervision.
• Flexible regarding work scheduling to meet management and customer needs.
• Training and/or teaching experience preferred.
• Fluent in English and French; other languages like Italian valued.

Position accountability / scope:

• Direct report to Associated Director Clinical Services, Medical Affairs
• No budget responsibility
• Home-office based with up to 20% travel for congresses, workshops, training, and face-to-face consultations.
• Open to multiple locations within the EMEA region.