Working with us provides great benefits, including: Access your pay as you earn it through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World! 50% off Food & Beverage at all our Hotels & F&B Venues Spa Discounts at our venues with a Spa Retail, Cinema & Leisure Discounts Development Opportunities via our Grow with us initiative, including Apprenticeship opportunities, our Development Programmes, and more! Monthly Star of the Month Awards Long-service Awards, that start after 1 year of service Recommend a Friend Incentive Be rewarded for referring someone you know! Access to a confidential Employee Assistance Programme (EAP) available 24/7, 365 days per year. Pension Scheme Other incentive programmes that run throughout the year About the role As Conference and Events Coordinator, you will receive enquiries and take the appropriate follow up action necessary to convert to a confirmed booking. You'll create be-spoke packages where required, acting as a personal contact for your clients, whilst delivering first class customer service to ensure their every expectation is met. Once your booking is confirmed, you will ensure all fine details are listed on a function sheet to effectively communicate to all relevant departments to ensure your clients function runs smoothly. You'll also be involved in the creation of future brochures, packages and promotions, maximise the opportunities to ensure repeat bookings, and assist the Sales Manager in following up on sales leads. Other duties will include enhancing public awareness of the venue through facebook, twitter and mail shots, supporting in the development of marketing materials with our marketing team, conduct internet and market research on our competitor offerings, and provide support for other team members within your department. About you This is truly a great opportunity for a forward thinking, pro-active individual to assist with the hotels future development. You will have previous experience coordinating events / conferences / banqueting, from enquiry stage to final details, be a team player and have an excellent command of the English language. Customer service is paramount for our venue, so a friendly, personable and customer focused approach is essential. About us At Cairn Group we're ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide. #INDLP The Doubletree by Hilton Edinburgh – Queensferry Crossing has been newly refurbished to the highest standards, with sleek, modern interiors throughout. The hotel offers stunning panoramic views over the Forth River with close proximity to Edinburgh. Benefits: The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Hilton Staff Rate & Friends and Family Scheme Free Parking Cairn Group Staff Discount Scheme Retail and travel discounts Recruit a friend Scheme Induction and training programme Star of the Month & Golden Ticket Award Pension scheme Cairn Academy' Training & Development Opportunities Meals on Duty Uniform Cycle 2 work scheme* (* Applies to positions above minimum wage) AMRT1_UKCT